Tanya

Most of our online Event Tickets do have stubs. Your best bet, if you'd like a selection of stubless tickets, is to browse Coupons and Drink Tickets and adapt one of those templates for your event....

Repeat customers, rejoice! The images in "my files" are in your account and can be used at any time, whether you're creating an online ticket or submitting a custom design to be processed.

We've got a security feature for that! Each of your tickets will have a unique barcode and number on the back. The barcode conforms to the Code 93 standard which all barcode scanners can read. Uniq...

The sizes of our customers' monitors vary, but the sizes of our tickets have been standardised! The description on the template page will tell you the size of your completed, cut ticket. The image ...

You can leave a line blank on the online template, and that space will remain blank on your finished print product. However, since our templates are standardised and the process is automated, there...

Yes! Our customers are unique, and we try to make it easy to customise our templates, so we offer plenty of online templates with space to upload your own image. Just type "image" into our search b...

Yes!  If you created an account when you ordered and were signed into it, your order will be saved in your history.  Simply click on "My Account" and go to your order history. Find the item you wou...

After your template information is correct, and you have chosen your paper type, stapling options, and quantity, click on the continue option at the bottom of the page. This will show you a proof o...

Absolutely. We do offer stapling. The maximum amount we can offer is 10 per book. Processing times for tickets with stapling:1 - 1000 tickets; 1 business day to process1001 - 5,000 tickets; 2 busin...

Right now there are two ways; call 0808 1683766 or send us an email indicating such at support@eventgroove.co.uk. If it's urgent, we suggest you call us immediately, but if you prefer to send an em...